Effective Date: October 2025
At Premium Pest Control Allen TX (“Company,” “we,” “our,” or “us”), operated by Opus Group Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our pest control services. By using our Site or providing your information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
A. Personal Information
Information that identifies you as an individual, such as:
- Name
- Email address
- Phone number
- Physical or mailing address
- Service location and property details
- Information you provide when requesting a quote or booking a service
B. Non-Personal Information
Information that does not personally identify you, such as:
- Browser type and version
- Device type and operating system
- IP address and approximate geographic location
- Pages visited, links clicked, and time spent on our website
- Referring websites or online ads that directed you to our Site
2. How We Use Your Information
We may use the collected information for the following purposes:
- To Provide Services: Process your pest control service requests, schedule appointments, and communicate with you.
- Customer Support: Respond to inquiries, feedback, or complaints.
- Marketing & Communication: Send promotional messages, service reminders, and pest prevention tips (you may opt out at any time).
- Site Optimization: Analyze user behavior to improve website functionality and customer experience.
- Legal Compliance: Fulfill obligations under applicable laws and regulations.
- Security & Fraud Prevention: Protect against unauthorized access, fraudulent activity, or misuse of our Site or services.
3. Sharing Your Information
We value your trust and will not sell your personal information. However, we may share your data in limited circumstances:
- With Service Providers: Trusted third-party vendors who assist in delivering our services, maintaining the website, or processing communications.
- Legal Obligations: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: If you authorize us to share your information for specific purposes.
4. Your Privacy Choices
You have control over how your personal information is used:
- Opt-Out of Marketing: To stop receiving marketing emails, contact us at info@opusgroupsolutions.com with the subject line “Opt-Out Request.”
- Access or Correction: You may request access to, or correction of, your personal information by emailing info@opusgroupsolutions.com.
- Deletion: You may request deletion of your personal data (subject to legal retention requirements) by contacting info@opusgroupsolutions.com.
We will respond to all privacy-related requests within a reasonable timeframe, typically within 10 business days.
5. Data Security
We implement reasonable physical, electronic, and managerial measures to protect your information against loss, misuse, unauthorized access, disclosure, alteration, and destruction. While no method of transmission over the Internet is 100% secure, we take all practical steps to safeguard your data.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our Site and services are not directed toward children under the age of 13, and we do not knowingly collect personal data from them. If we become aware that a child has provided us with personal information, we will promptly delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Effective Date.”
9. California Consumer Privacy Act (CCPA/CPRA) Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- The right to know what personal data we collect and how it is used.
- The right to request deletion of your personal data.
- The right to opt out of any “sale” or “sharing” of your personal data (we do not sell personal data).
- The right to non-discrimination for exercising your privacy rights.
To exercise these rights, please email info@opusgroupsolutions.com with the subject line “California Privacy Request.”
10. General Data Protection Regulation (GDPR) Rights
If you are located in the European Economic Area (EEA), you have the following rights under the GDPR:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data (“right to be forgotten”).
- Restriction: Request restriction of processing your data.
- Data Portability: Request transfer of your data to another controller.
- Objection: Object to certain data processing activities, including direct marketing.
- Withdraw Consent: Withdraw your consent to data processing at any time.
To exercise your GDPR rights, please contact info@opusgroupsolutions.com with the subject line “GDPR Request.”
11. International Data Transfers
Your personal data may be processed or stored in countries outside your own, including the United States. We ensure such transfers comply with applicable data protection laws and are protected by appropriate safeguards.
12. “Do Not Sell or Share My Personal Information”
We do not sell personal information. However, if you wish to limit any data sharing, you may contact us at info@opusgroupsolutions.com or click the “Do Not Sell or Share My Personal Information” link located in the footer of our website.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your data, please contact us:
Premium Pest Control Allen TX
Operated by Opus Group Solutions
📍 Allen, TX
📞 214-561-7000
📧 info@opusgroupsolutions.com